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FREQUENTLY ASKED QUESTIONS
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What are concrete coatings?Concrete coatings are a protective layer applied to concrete surfaces to enhance their appearance, durability, and performance. They can also provide slip resistance and chemical resistance.
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What types of concrete coatings does Royale Floors offer?Royale Floors offers a variety of concrete coatings, including epoxy, polyaspartic, polyurea, and decorative particle systems such as polymer flakes, specialty chips, and quartz aggregates.
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Is this just Epoxy?Epoxy has been in the market for over 40 years. Its strong popularity over the years makes it difficult for contractors to market modern concrete coatings, as most people need to familiarize themselves with the recently developed, more advanced alternatives. That is the big reason why Epoxy has become more of a generic term for concrete coatings, even though the specific system being installed may not be entirely Epoxy-based. At Royale Floors, we can use epoxy-based formulas for flooring purposes. However, we highly recommend using Polyaspartic and Polyureas as top coats because they offer more benefits. For example, polyaspartic has a faster curing time and is multiple times more resistant to chemicals, impact, abrasion and UV rays. However, our modern epoxy-based formulas can be applied as a base coat as they provide excellent adhesion and moisture protection. Overall, we use a combination of high-quality materials to ensure that our flooring solutions meet the needs of our clients. If you have any specific requirements or preferences, please feel free to discuss them with us, and we will do our best to accommodate your needs.
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What is Polyaspartic?Polyaspartic is a high-performance coating that offers numerous benefits for your floors. It is a durable, scratch-resistant, and UV-stable coating that can last up to 20 years with proper maintenance. It can be applied quickly and is ready for use within 24 hours. Unlike epoxy, it does not yellow or fade over time and is resistant to chemicals, making it a great option for garages, commercial spaces, and industrial settings. Additionally, it has a durable high-gloss finish that enhances the look of your floors. At Royale Floors, we use the latest top-quality polyaspartic coatings to give your floors a long-lasting and beautiful finish.
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What is Polyurea?Polyurea is a durable and versatile coating used for flooring. It is popular for its resistance to abrasions, chemicals, and UV light. It is also waterproof, making it an excellent choice for areas that are exposed to water. Polyurea is also known for its fast curing time, which means that it can be applied quickly and with minimal downtime. At Royale Floors, we use polyurea coatings to provide our customers with long-lasting and low-maintenance flooring solutions. Contact us today to learn more about our polyurea flooring options.
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How long do concrete coatings last?At Royale Floors, we take pride in providing our customers with high-quality and long-lasting concrete coatings. Depending on enviromental conditions, the type of coating and the level of maintenance, our coatings can last +25 years. We use innovative and durable materials that are designed to withstand heavy foot traffic, spills, impacts, and heavy wear and tear. Our team of experts will also provide you with care and maintenance instructions to ensure the longevity of your coating.
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How long does it take for the floors to be ready for service after installation?At Royale Floors, we pride ourselves on our quick and efficient installation process. Our floors have a cure time of as fast as 12-48 hours, meaning they can be ready for service in just one to two days after installation. This allows you to enjoy your beautiful new floors sooner and get back to your normal routine as quickly as possible. If you have any further questions about our installation process or cure times, please don't hesitate to contact us.
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Do you prepare my floor before applying a concrete coating?Yes, floor preparation is essential in ensuring a successful concrete coating application. At Royale Floors, we use heavy equipment to thoroughly grind the concrete floor to remove any existing paint, old coating, stains, or slight imperfections. By grinding, we remove the top layer, making it porous enough for the primer to be absorbed and become one with the concrete slab. Grinding also creates the proper surface profile for the coatings to stick better. We also repair any cracks, chips, or rough spots and grind it again before applying the coating to ensure a smooth and even finish. Proper floor preparation is crucial in ensuring the longevity and durability of your new concrete coating. Contact us today to schedule a consultation and learn more about our floor preparation procedures.
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Should I take out furniture and belongings before getting concrete coating done?Yes, it is absolutely required that you remove all furniture and belongings from the area where the concrete coating will be applied. This must be done before we arrive at the location the day of the install. This will allow our team to work efficiently and without any obstacles or potential safety hazards in their way. We understand that this can be a daunting task, which is why we can help arrange a pod rental for storage. With a pod rental, you can have all your belongings safely stored away during the coating process, giving you peace of mind. We can work around fixed furniture and appliances like mounted storage cabinets, racks, water heater tanks, plumbing, etc. but every case is different, that is why an in-person evaluation is highly recommended. If required, we could arrange the temporary removal and re-installation of water heater tanks.
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How do I maintain my Royale Floors coatings?To maintain your Royale Floors, we recommend regular sweeping with a soft-bristled broom or vacuuming with a soft brush attachment to remove dirt and debris as these can become abbrasive enough and may act as sandpaper as you walk on your floors, slowly removing the gloss finish. For tougher stains or spills, use a damp mop with a mild soapy cleaning solution. Avoid using harsh chemicals containing solvents or acids, or abrasive tools that could scratch or damage the surface. Battery acid and brake fluid are well known to be particularly harmful, so you want to clean these up as soon as possible. Although our concrete coatings are rock hard, we suggest placing felt pads and surface mats under heavy furniture, storage cabinets, racks and motorcycle side stands to prevent scratches and unnecesary single point pressure. Regular maintenance will help ensure the longevity and beauty of your Royale Floors.
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What is the warranty offered by Royale Floors?We want to see all of our floors succeed. Our floors are meant to last for decades. From a business perspective, we don't benefit from a failing floor and an unhappy customer, so we want to ensure you are 100% confident your time and money are well spent. Beware of some contractors offering a so-called "Lifetime Warranty" or hard-to-believe multi-decade transferrable warranties. These are usually limited warranties, so you're not fully covered. These limited warranties usually only include one year of material and labor; after that, they could charge anything for labor, even as much as what you originally paid. Service fees could also be involved, along with complicated and unfavorable conditions for you as a customer. We encourage you to read the fine print carefully and ask questions! Ask for the warranty document before falling into this marketing trick. We offer a straightforward, Full 3-year Warranty on all our residential flooring products and services. This means that if you experience any issues with your flooring due to manufacturer defects or installation issues, we will repair or replace the affected area at no cost, even if that requires doing it all over again. Please note that our warranty does not cover damage caused by misuse or neglect and normal wear and tear. For more information about our warranty, don't hesitate to contact us.
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What payment methods does Royale Floors accept?We accept various payment methods for your convenience. We take credit and debit cards, cash, and checks. If you have any questions regarding payment methods, feel free to contact us.
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Do you offer financing?We understand that financing can be an important factor in making a purchase decision. We are currently exploring options with our trusted partners to provide financing options that meet your needs. Stay tuned for updates on this front.
We are available to answer any additional questions you may have.
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